The acquired experience shows a high importance of fast and focused actions in the emergency situations. In this connection “M & B” has launched a new “S.O.S ? - Yes!” project to provide the visitors of St. Petersburg with an efficient and a high professional assistance in all kinds of the emergency situations.
We are ready to support you in different cases, including:
loss of the migration card/ passport/ visa
We arrange for you an assistant - interpreter with the respective language and transportation (if needed) to visit the official Russian bodies (police) to facilitate the contacts and assist you to fulfill the required formalities. In case a visit to a consulate, located in Moscow, is needed, we can arrange the train tickets and the accommodation in Moscow as well as an assistant - interpreter to escort you to Moscow.
illness/ stay at the hospital
We arrange for you an assistant - interpreter with the respective language to facilitate the contacts with the Medical clinics management and the medical staff in the clinics as well as the insurance company. Due to a long and friendly cooperation American Medical Clinic, MEDEM and Euromed clinic always provide the best hospitality to the clients, we take care of.
any kind of accidents, where any strong personal support is needed.
Our customer service is on duty 24 hours. :
+ 7 931 306 23 20 for English - Russian assistance,
+ 7 921 996 44 80 for Japanese - Russian assistance.
“M & B” wishes all of you a very nice and safe stay in St. Petersburg, being at the same time always ready to give you a helping hand!